Shipping Policy

Shipping Policy

Last Updated: June 29, 2026

Thank you for shopping with tistry.shop. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.

Shipping Time

Estimated delivery timelines are:

  • Within Gujarat: 2–5 business days

  • Rest of India: 4–8 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other factors beyond our control.

Shipping Charges

  • Shipping charges (if applicable) are displayed during checkout before payment.

  • Free shipping promotions, if offered, will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email and/or SMS containing your tracking details, if available.

Delivery

Please ensure that your shipping address and contact details are accurate when placing your order.

If a delivery attempt is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Delays

While we strive to deliver all orders on time, delays may occur due to:

  • Courier service disruptions

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • High order volumes during sales or festivals

We appreciate your patience in such situations.

Damaged or Missing Shipments

If your package arrives damaged, appears to have been tampered with, or if any items are missing, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Photos of the package and product

  • A brief description of the issue

This helps us investigate and resolve the matter promptly.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

We cannot guarantee changes to the shipping address once an order has been processed or dispatched.

Contact Us

For any shipping-related questions, please contact us:

Brand Name: tistry.shop

Trade Name: RATHOD CREATION

Email: tistry2@outlook.com

Phone: +91 7226895596

Business Address:

344, Shrijinagar Society-1,
Near Murgha Kendra, Kapodra,
Surat City, Surat, Gujarat – 395006, India

We appreciate your trust in tistry.shop and are committed to delivering your orders as quickly and safely as possible.